With the increase of products and services available today, the basis of competition is changing. Differentiation in customer experience is becoming more important than ever for customers to decide between similar offers, as they place more value on experience.
Moreover, customers’ expectations have risen to new levels. Are you available 24/7? Are your answers fast & qualitative? Is your information available as a self-service?
Lastly, companies experience a continued pressure to do more business with the same or reduced resources and are therefore looking for automation of services.
To deal with these challenges, we’ve developed a webinar showing what a Chatbot can do for you.
Over 20 experience in the Business Intelligence domain in a pre-sales and management roles. Currently responsible at regional level for innovation and solutions. Since 2016, active in the digital transformation of the customer journey to help our partners deliver a digital experience to their customers.
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Your email address is only used by Orange Business, the controller, to process your request and to send any Orange Business communication related to your request only. Learn more about managing your data and your rights.